Axiom Investigations & Access Supervision 604-217-1084

ABOUT US
REVIEWS
JUDICIAL ENDORSEMENTS
FREQUENTLY ASKED QUESTIONS
An Axiom is an ultimate truth; an absolute.
Axiom: When you need the absolute truth
ax·i·om
/ˈaksēəm/
noun
-
a statement or proposition which is regarded as being established, accepted, or self-evidently true. Not subject to being disproved.
Our offices are located in Coquitlam, but we serve all areas of Metro-Vancouver, Abbotsford, the Fraser Valley, and the Sea To Sky Corridor.
Axiom Investigations is fully licensed. We have decades of experience specializing in civil, corporate, criminal, and marital investigations. We also specialize in access supervision (especially high-conflict, high-risk, and reunification cases). Our highly trained & experienced private investigators' and access supervisors' backgrounds are in investigations, criminology, social sciences, child counseling, advocacy, and protection.
Axiom is a family business that truly cares about helping families.
We use a unique combination of technique and technology to get access and results where others fail* (*see our Investigations page). We are cognizant that some of our clients' biggest life-choices our clients will be based on our evidence. Axiom has an unimpeachable reputation for creditability, professionalism, compassion, and integrity. We truly care about our clients, their cases, and outcomes. Our evidence, forensic reports, and testimony stand up to even the most rigorous cross-examination.
ABOUT OUR PRESIDENT
Suzanne has been a private investigator and high-risk / high-conflict access supervisor since 2005. Her excellent reputation and extensive experience have helped countless clients spanning decades. Her experience in the field and reputation with the Court mean you can trust that your PI is competent and effective. Her reputation for integrity means that you don't have to worry about how the evidence was obtained or about it standing up in Court. Suzanne's background is in Criminology, Sociology, the Criminal Justice and Court Systems; and with victims of crime, and at-risk children and youth.
Suzanne has received numerous verifiable Judicial endorsements and mentions for her credibility, professionalism, conduct, and Testimony. She is a trusted source for media for print, TV, and online publications.
Suzanne became a PI after her own personal experience revealed a need for a more personalized, customized, and compassionate approach to the investigative industry. We are extremely proud of our unique customer service and reputation for truly caring.
Cases are either Investigations or Access Supervision. The two are mutually exclusive, separate, and distinct, departments of our business. See our Access Supervision page for how our being a licensed PI agency actually benefits our access supervision and child protection clients.
While we do all types of parenting time access supervision, we are the industry leaders when it comes to the most high-conflict, high-risk, complex, and reunification cases. Our goal is to regulate the supervision industry with licensing, standards. and oversight and have been working toward this.
JUDICIAL ENDORSEMENTS
The Honourable Mr. Justice Tammen
R.S.R. Claimant
And
J.N. Respondent
Link to Ruling:
https://www.bccourts.ca/jdb-txt/sc/20/20/2020BCSC2017.htm
"Suzanne, supervised Mr. R’s parenting time in 2016, and later Ms. N’s parenting time when Ms. N was the supervised parent. There were no difficulties arising from her supervised visits of Mr. R. However, once Ms. N was supervised, issues arose, resulting in much time spent in email communication to arrange the visits. Suzanne withdrew her services because of the excessive number of texts and emails from Ms. N, and also because of what Suzanne viewed as a false allegation made by Ms. N that on one occasion, Suzanne had yelled at her. Suzanne described Ms. N as prone to histrionics, and said that Ms. N had told her that people involved in this case were conspiring against her. I accept Suzanne's evidence. She presented as an extremely competent, professional, objective witness. In addition, she was plain-spoken and direct in her testimony."
The Honourable Mr. Justice Williams
P.P.W. v R.S.L.B.
2010 BCSC 58.
"Supreme Court Reasons for Judgment:
[173] There was one witness whose evidence particularly impressed me. That was Ms. E.,a (P.I. &), professional access supervisor. She was assigned to supervise the plaintiff’s access to V.L.B. over 50 or 55 times, each session lasting a day. In my view, this witness was sincere and fair, and it was evident that she took seriously her responsibilities, both to supervise the access and to honestly report her observations left me quite favourably impressed."
SOME OF OUR VERIFIED 5 STAR REVIEWS
Joy
Suzanne is an absolute gem. She has far exceeded the implemented credentials of a supervision co. I dealt with another and it was night and day in comparison. She will remain neutral and stay focused on her client, “your child”. She has worked to ensure a higher standard for the entire industry. Axiom is truly there for your child as a support and trusted friend. They will do everything to ensure the safely and wellbeing of your child or children. I will add, she goes above and beyond with integrity and respect to whatever your situation. Absolutely professional but leads with kindness and compassion. The last day of supervision my little one had made her a card to say thank you so much. Thanks so much!
Jessica
Suzanne provided court ordered supervision for my child. She was chosen by the other party and I had some reservations as a result. I did not know how she felt or thought about the situation but one thing was abundantly clear- she cared for the well-being of my child. She put the child first every step of the way. In the courtroom her expertise and professionalism were impressive. She provided neutral observations to allow the court to do its job.
Brittany
We hired Axiom for our high-risk, high-conflict access supervision case. My lawyer recommended them and see why. Both of our supervisors here were excellent. Fair & unbiased but they don't put up with nonsense. My kids loved them both. I knew my children were being kept safe & their best interests were being protected. I can't thank them enough. I highly recommend Axiom if you're going through something like this
These guys were awesome
Excellent service worked hard, & were professional & honest. Helped us with some very difficult & sensitive staffing problems. Their undercover & surveillance were top-notch. If needed, we will definitely use them again.
Helena
I am very happy that I hired Axiom Investigations. Suzanne went out of her way to obtain information & evidence that made my case. She's very good at her job & genuinely seems to care. I just wish I'd called sooner. I highly recommend Axiom & Suzanne to anyone requiring PI services.
Positive: Professionalism, Quality, Responsiveness.
Excellent service from Suzanne. Prompt and efficient. I highly recommend her service if you need help.
Salesh Prasad
My case was full of lies and defamation and I could have lost my child forever. This is where Suzanne's services was crucial. Suzanne very open and transparent about her non-bias approach to child supervision. She was very professional and maintained in the integrity of the supervision process right to the end. She respected opinions and “stories” of both parties while maintaining professional boundaries. Years of experience in the supervision field allowed her to use her professional judgment and submit a report that was full of facts. I admired her ability to capture details of supervision succinctly. During the visit she allowed the parent and child interact freely without comprising the supervision. She allowed the parent to pick the activities and provided flexibility where she could. She is also culturally sensitivity. I would strong recommend Suzanne to anyone looking for a child supervisor.
Karen
I am and was very happy with Suzanne and her company’s professionalism, attentiveness, her attention to detail, her discreetness, her helpfulness and compassion, while helping us to deal with very a stressful and grossly unjust family situation.
If you want a professional and honest company to help you deal with life’s unjust situations, then Axiom and Suzanne is your go to private investigator company every time.
Amy Vernon
Absolutely outstanding service. Axiom goes above and beyond for her clients. She genuinely cared about my case. She’s very efficient and makes a hard situation seem easy. She helped me on more then one occasion, both times were fantastic experiences. She does what she says she will and there’s no BS or hidden costs. I’d highly recommend her.
DC
In regards to the review by PropertyTechGirl, I can attest that I am the other parent in this situation.
The supervised visit in question was terminated for VERY JUST CAUSE, as defined by the terms and conditions of Suzanne’s very reputable business, which were agreed upon and signed by myself AND the mother. Suzanne’s business of 14 years has had NOTHING but 5-star, glowing reviews up this point.
Throughout the process of sourcing out an agency, my only priority was to ensure that my son remained safe and comfortable throughout these court-ordered supervised visits. Suzanne’s priorities were exactly that of mine, and the termination of the visit this past Sunday is the reason for the malicious review above by my son’s mother.
What Suzanne did in this volatile situation was EXACTLY why I chose her to supervise the visits between my son and his mother. Suzanne was never anything but extremely professional, and I would recommend her to anyone who is looking for a qualified supervisor for their visitation circumstance.
Vivek Srivastava
I am beyond grateful for the incredible support and guidance provided by Suzanne during my supervised visitations with my son. After not seeing my child since his birth, I was filled with doubts and fears about how these visits would go. However, Suzanne’s professionalism and genuine concern for my son’s well-being quickly put those worries to rest.
From our first meeting, it was clear that Suzanne always prioritizes the best interests of the child. She has an extraordinary ability to see what we as parents might miss, and her unbiased, thoughtful approach was exactly what we needed during this sensitive time. Suzanne ensured that each visit, whether in-house or outdoors, was not only safe but also conducive to creating a strong bond between me and my son.
Thanks to her, I’ve been able to transition from supervised to unsupervised visits, and my son
I am beyond grateful for the incredible support and guidance provided by Suzanne during my supervised visitations with my son. After not seeing my child since his birth, I was filled with doubts and fears about how these visits would go. However, Suzanne’s professionalism and genuine concern for my son’s well-being quickly put those worries to rest.
From our first meeting, it was clear that Suzanne always prioritizes the best interests of the child. She has an extraordinary ability to see what we as parents might miss, and her unbiased, thoughtful approach was exactly what we needed during this sensitive time. Suzanne ensured that each visit, whether in-house or outdoors, was not only safe but also conducive to creating a strong bond between me and my son.
Thanks to her, I’ve been able to transition from supervised to unsupervised visits, and my son and I now get to spend quality time together at home. This would not have been possible without Suzanne’s support. Her dedication to the well-being of children and her ability to handle any situation with ease is remarkable.
If you’re looking for someone who truly understands the nuances of child welfare and provides an unbiased, supportive environment, I cannot recommend Suzanne enough. My son and I are incredibly fortunate to have had her as our supervisor, and we will always be thankful for the positive impact she has had on our lives.
If anyone has any questions about my experience, please feel free to reach out to me (Dr Vivek Srivastava). Suzanne made this journey possible for us, and I cannot thank her enough
Mark Sonder
My sister got court-ordered supervision for when my niece visited her father. He has a violent history & other companies dropped him or refused to work with him. My sister met with another supervisor agency first but wasn't happy with their level of expertise & experience. The axiom supervisor had everything under control (including him) & my niece really liked her too. Very professional & genuine.
YLC
very kind and professional person"
Rowan B.
Our experience with Axiom has been excellent. We had an extremely difficult case, with a clever and very evasive target. Not your typical "is my partner cheating on me" type case.
We found Suzanne to be forthcoming, honest, and diligent. She goes the extra mile and does things other PI's don't do. She also doesn't look like an ex-cop, which is what most other PI's seem to be, thus she is less obvious and can more easily be just another "average person". This is especially helpful when conducting surveillance. The information Axiom has gathered is expected to finally make this case, in our favor. Without it justice may not have been adequately served, and we'd have been on the short end of the stick.
Alex Bruce
I am currently in a extremely difficult family law suit. I was given no choice but to hire "a professional child supervisor" at my expense (who the other party would have to approve) in order to see my lovely daughter. Because of the horrible lies I refused at first but because of my love for my daughter and missing her so badly I reluctantly agreed.
I looked on the Ministry of Family's website and was led to a list of the Ministries endorsed supervisors. I needed someone in a short period of time and Axiom agreed to take the case.
I have had multiple visits with Axiom and I can honestly now say that I thank God that Axiom(Suzanne) became involved in my case. Her extreme knowledge of children and high drama cases helped reduce my anxiety and helped facilitate my visits into absolutely wonderful experiences despite my ex trying to sabotage them.
Axiom was ALWAYS in control and put my daughter as its main client and top priority. Suzanne's reports were firm, non bias and fair. They simply told the truth.
Axiom took something I took as a penal requirement from a vendictive ex , turned it into a valuable learning tool and extremely positive experience. I can honestly say I have learned much from her and she helped me rebuild my bond with my daughter and I am eternally grateful.
Axioms delivers beyond supervision, it protects and cares for your most valued young ones with distinction and class.
Axiom(Suzanne) are in a class of there own. A better, more professional or knowledgeable company you will not find. 5 star plus......
Yaser C
Absolutely worth the investment. Very professional, very experienced, and willing to go the extra mile in order to secure the info I was after. The investigator provided me with advice that paid off, and didn't wish to simply sit outside the target location and count the hours. The investigator did not hesitate to expose themselves so that a clear video could be captured. My advice is to follow their advice as I did
Elloraine Reyes
Highly Recommended! Saved me $12,000 worth of fraud labor complain from my former employee that connived with my ex husband. Very reponsive and cares a lot to clients. I made a friend too, thank you so much for helping me solve my case and exposing the truth that my former friend/ former employee and ex husband made against me. Now, there’s no way they can escape with the concrete evidence you provided me.
Jenna Brown
Their undercover work literally won my case. My ex husband embezzled & hid all our marital assets & then claimed poverty. Upon seeing this investigator's evidence, he settled on day 1 of Trial. How do you thank someone for that
James B
I am a cowboy out of Alberta and working in Nakusp, B.C. I had a child with a woman in Surrey. After we split, my ex used my past(DUI's last one in 2017) and driving without a license to restrict and limit my time with my son. We agreed before trial that if the visits were supervised it would be acceptable. There were approximately 24 visits; visits were for 2 days, every 2 weeks, 4 visits a month, 6 months. I give the back ground because I wanted to express how long my experience was Axiom. Having this forced intrusion upon someone who lives alone(minus animals and contractors) was emasculating and extremely stressful. Having someone come into my space that I have for just my son and I was nerve-racking and intimating. On the first visit, I can't express the overwhelming emotion that accompanied my visit. Having not seen my son in almost 2 months he was 18 months old, Suzanne was amazing. She called me before the visit, we did the intake and questionnaire before I arrived. She was professional and made it very clear that her only responsibility was to my son. She would only act in his best interest. Through the course of approximately 24 visits she demonstrated her knowledge of the industry, as well as made me feel comfortable to ask questions, (LIKE, if my son cried for 126 seconds that I didn't need to go running into the room which did happened once haha). She has a vast knowledge of the proceedings in B.C. as well as her years of experience meant she was able to listen and share her opinion which helped me manage everything that was going on. Suzanne was always respectful of Covid-19 procedures and made sure to make me and my son feel secure. She would engage sometimes with him, however remained predominantly in her seat and just supervised. She was never over bearing, or controlling, she allowed me to be a father to my son without making me feel like if I didn't do something perfectly I was going to lose any custody rights. It saddens me that her job is required in this world, however I take some comfort knowing that there are professional individuals like Suzanne, and businesses like Axiom Investigation out there. Helping; parents prove they aren't a danger to their child/children, to protect children from individuals who could harm them, and for assisting parents that may just need a little extra help. If anyone would like to ask further questions regarding my experience with Axiom please do not hesitate to contact me directly.
Allaroundcanadian
Suzanne was an excellent supervisor, kind, professional and always put the child’s needs first. She also testified in trial and was an outstanding witness
IN THE MEDIA
Link - Chatelaine Romance Scam Article Interview
Link - CBC Valentine's is Like Christmas for Scammers
Link - How victims of romance scams can protect their wallets and their hearts | CBC.ca